FAQ for DongGuan ZTB Packing Co.,Ltd’s customized Pendant Bangle Bracelet Ring Presentation LED Light Jewelry Box

What’s your delivery time? 

For the goods in stock, we can send you the goods within 1 day once we confirmed your payment, for the customized goods, the delivery time for jewelry displays is about 7-10 days, and the delivery time for packing goods (boxes, paper bags and pouches) is about 15-25 days.

Do you have stock items to sell or you can make custom?

Yes, we have many goods, such as all kinds of jewelry displays, boxes, bags and pouches in stock, also we can make customized goods as your requirement.

What is your sample fee policy?

If we have the sample in stock, you can pay a little sample fee, such as 10 USD, if we don't have in stock, then u should pay for a little more sample fee than sample in stock. Any way, all of the sample fee will pay u back when u confirm the order. Also sample freight is charged by the shipping company, Client should pay it.

Which shipping way is available and how to track?

By sea to your nearest port
By air to your nearest airport
By express (DHL, UPS, FEDEX, TNT, EMS) to your door
After your order has been shipped, we would provide you a tracking No. so that you can know clearly the status of the goods.

My package has missing products. What can I do?

Please contact our support team and we will confirm your order with the package contents. We apologize for any inconveniences!

Which payment way is workable?

·PayPal (for sample fee, goods in stock or order value less than 500USD)
·Western Union
·T/T (50% deposit at least, 50% before shipment after presentation of ready cargo, and 100% payment for goods in stock after seeing the good pictures)

Why choose us?

·10-year Direct Manufacturer
·Professional Designer Team
·Skilled Workmanship
·Strict QC System
·Fast and Safe Delivery
·Considerate After-sales Service
·Competitive Price
·Unique Taste and Creativity